5

The Terry Sayther team takes all the stress out of getting your car serviced. They do only the work that is called for and no more. They are honest and reasonably priced! What more can you ask for? Oh, great service? Yes! They do that too! They communicate and share details of all the work they've done. I highly recommend them!

5

These guys run a tight ship, do quality work, and charge a fair price. Their waiting lounge isn’t as fancy as the Dealer’s, but it’s comfortable and pleasant with Wi-fi, coffee, and a friendly resident cat. And, they’re readily accessible on the phone.

5

Honest. They're honest and do great work. They take the time to answer questions. They're not just mechanics, they're also BMW enthusiasts.

5

Excellent Service. Excellent service and communication. A real person answers the phone

5

Great team. That you guys are great. My car is new to me and was very cheap, so as expected it had some issues. Your shop was able to confirm some of my suspicions and found some new ones that I will need to address here shortly. I appreciated the link to view photos of some of issues before work was started. Really drives those points home and allows me to see just how bad some of my oil leaks were. Duncan was great to deal with on the phone. I’m not new to BMWs, but new to this particular engine. I was able to ask Duncan in depth questions and get a proper response. When I asked for more detail, he gave it to me without hesitation and in turn gave me confidence in his knowledge. That right there sold me on Terry Sayther’s.

5

The issues in my car were a check engine light, coolant leak, and oil pan leak. I had about 30 codes coming up on my engine. They fixed this within a weekend and two business days, while looking extremely busy, I might add. In addition to what was wrong, I received a detailed and full evaluation of my car, an unexpectedly waived diagnostic fee, and I didn't have to pay BMW dealer prices for the quality service and time mgmt that I received. Everyone who works there was super nice and understanding, very amicable and willing to work with you when life happens in a way you weren't accounting for. The greatest thing about this establishment in my opinion is that you can immediately grasp the vibe of how much everyone here seems to care about what they do, which was initially what sold me as a customer. If you have a BMW, take it here.

5

Recommend. Recommend Terry Sayther

5

The shop has it all!. They are awesome! They have the expertise and desire t really figure out what the issue is, not just throw parts at it.

5

Clean shop. The best BMW shop in Austin

5

Amazing. Terry's is the BEST! I wouldn't trust any other shop to maintain our cars. They truly care about their customers and go the extra mile to provide the best service possible. It feels more like family there! My father was a car guy, so I know a good honest mechanic when I see one....They don't get any better than Terrys! Don't know what I would do without them.....Life Savers!