Austin Auto Repair

Great team. That you guys are great. My car is new to me and was very cheap, so as expected it had some issues. Your shop was able to confirm some of my suspicions and found some new ones that I will need to address here shortly. I appreciated the link to view photos of some of issues before work was started. Really drives those points home and allows me to see just how bad some of my oil leaks were. Duncan was great to deal with on the phone. I’m not new to BMWs, but new to this particular engine. I was able to ask Duncan in depth questions and get a proper response. When I asked for more detail, he gave it to me without hesitation and in turn gave me confidence in his knowledge. That right there sold me on Terry Sayther’s.

The issues in my car were a check engine light, coolant leak, and oil pan leak. I had about 30 codes coming up on my engine. They fixed this within a weekend and two business days, while looking extremely busy, I might add. In addition to what was wrong, I received a detailed and full evaluation of my car, an unexpectedly waived diagnostic fee, and I didn't have to pay BMW dealer prices for the quality service and time mgmt that I received. Everyone who works there was super nice and understanding, very amicable and willing to work with you when life happens in a way you weren't accounting for. The greatest thing about this establishment in my opinion is that you can immediately grasp the vibe of how much everyone here seems to care about what they do, which was initially what sold me as a customer. If you have a BMW, take it here.

Recommend. Recommend Terry Sayther

Great service and expected delivery time for repaired auto. Friendly and very professional. Complete diagnostics and expected price range is not always top dollar. Haven't found a better service and price in Austin yet. The Best BMW repair in Austin!

Great customer service

The shop has it all!. They are awesome! They have the expertise and desire t really figure out what the issue is, not just throw parts at it.

Duncan and team did a great job communicating and fixing my BMW.

Clean shop. The best BMW shop in Austin

They’re great! Gave a very thorough inspection of my car and sent pictures of all problem areas. As someone who is not too financially flexible, they also were very honest about what needed to be done now vs. later vs. perhaps not at all. All with the feel of a local shop, and much cheaper than the dealership. They’re experts, couldn’t recommend more!

I’ve taken my BMW X5 in for minor service repairs and I always get the best service and the best price. I trust these guys with my BMW and I am so grateful. My 2011 is running great thanks to the team at Terry Sayther Automotive.