Austin Auto Repair

This place is the best!

Very nice people, service was great, stuff excellent, definitely recommend this place plus you can see some cool old school BMW's in the shop.

Duncan, Rhett, William, and Nicole are all extremely professional and have fantastic knowledge about seemingly complex Land Rover trucks. I have trusted this team since choosing to seek out quality mechanics outside the Austin Land Rover dealership for scheduled maintenance and a few repairs on my LR4. I highly recommend this shop to anyone searching for a well priced, honest independent shop for all things Land Rover! Thanks, David Masters

I don’t love maintenance and repair but I love Terry Sayther. They’ve always been honest, up-front, quick, and capable in my experience with them, and they usually charge significantly less than the dealer. I’ve been going there for five years and the only complaint I have is that they don’t have a waiting room.

Knowledgeable staff, helpful with information. Trustworthy people, with an understanding of their customers budgets.

After a different repair shop not only failed to fix my problem, but actually BROKE another part in the process of trying to repair my Mini Cooper, I had the Mini towed to Terry Sayther Automotive and they correctly diagnosed the problem, fixed it and I was on my way a few days later. Nicole ("Nic") was very responsive, kept me appraised of the repair status and was friendly. No complaints.

Always a good experience.

The best Automotive,

I picked up my husband’s 2004 BMW after Terry Sayther’s shop had fixed numerous small issues. As usual the people were polite, helpful, and prompt in getting me on my way. They have kept Bob’s car running (at reasonable costs) for a number of years. We are very pleased with the service and their personal attention to Bob’s needs and wants.

Rhett (shop manager) is an expert in BMWs. First time they work on your car, even if you take it in for a single/specific reason, they’ll do a full digital inspection and upload pictures of any defects or imperfections, commentary on what repairs or service they’d recommend, and a “priority” (urgent, imperfect but not urgent, and all good), and estimated pricing (parts and service). After that, they’ll call you to talk you through the inspection over the phone, and you’ll pick and choose what you want them to do. Everything thus far was done for free, and Rhett was very practical / commercially minded (ie honest, respectful, and not pushy in the least). They ended up nailing the price estimate (which was totally reasonable, especially compared to what you’d pay at the dealer), they turned around all the repairs in 2 days (mine involved multiple new parts, which they either already had in inventory or procured overnight). Service was excellent, and high quality. Highly recommend for any BMW owners out there looking for a local high quality shop that knows their stuff backward and forward.