Experience was very good, business was very accommodating and kept me updated on their findings. They used text messaging in communicating which was very convenient for me.
Best of Class Service and Protocol in every way imaginable. I do Recommend !!!!
Wow! Taking my car here reminded me that old South Austin Is still here! Kind friendly, honest, and professional. We will be back for sure.
They were awesome! Courteous and quick. They also send you a text with exactly what needs to be repaired in the future. Pretty cool!
I called in a panic because my wheel was cracked on my X3 and I didn’t have a spare. Nichole answered and was lovely, super helpful and knowledgeable. She made the process easy and already had the contact for a service that repairs wheels. I left my car and picked it up in a few days with a wheel that looks like new. Plus, as a first time customer, I got a discount for my oil change! The company even went above and beyond with inspecting my vehicle and I received a detailed report of their findings via text! Highly recommend!
I love the people here. They are friendly and helped me get my car to their location safely. The computer on my Mini gave an indication of an alternator & belt problem, which is what they wrote up an estimate for. Upon exploration, they found that the problem was actually hidden by the belt in question. They called me and kept me updated on the work and were great at explaining things. I've used Terry Sayther since the warranty on my Mini expired and will continue to do so as long as I have it!
Rhett and his crew have been taking care of my 330i & Z3 for several years and I highly recommend them. I can always trust that they’ll correctly diagnose the problem and fix it at a reasonable cost, without trying to “up sell” me on additional repairs.
I had a used car I was interested in buying inspected. They found substantial subframe damage that would have been a real bummer if I hadn’t known about it ahead of time. Everyone was friendly and patient in answering my questions. It was pain-free to make an appointment on short notice.
We had a great experience using Terry Sayther Automotive they did exactly what was needed for our repair and went the extra mile and performed a multi point inspection which was delivered to us via text message for us to view which was a very professional and appreciated touch highly recommended.
They connected with me personally, listened to my concerns and responded to my questions. And they did a good job checking out my car before a long trip.
Thanks for the review Lisa! Duncan